The golf bag has never been used. It has been kept in storage. The golf club cover and a sleeve of new Callaway Big Bertha Golf Balls (3) are included.If you have questions regarding the conditions of the item, please feel free to direct message me through .General Store FAQ 1. THANK YOU! I appreciate your business and promise to make this a great buying experience for you. Please feel free to ask questions before your purchase. You may contact me through direct message. And again, thanks for the opportunity to earn your business. 2. FYI. Most of my items are gently worn unless labeled New (N) or New With Tags (NWT). Unless previously stated, please expect to receive a pre-owned item. I have a thorough inspection process, but on occasion I may miss a flaw. If this happens, please send me a direct message and I will make sure we resolve the issue asap. 3. SIZING AND CONDITION. When available, I post sizing information that is supplied by the manufacturer. I do not guarantee a perfect fit, as that is a matter of personal preference. I will make sure measurements are accurate to the best of my abilities and pictures are representative of the item\'s condition and appearance. 4. PROCESSING AND SHIPPING. After receipt of your payment, your order will be shipped usually within 1 business. Weekends and Holidays are not considered business days. I ship with the USPS. I ship to the address you send to me with your payment. Please do not email or add a note to the payment requesting items be shipped to an address other than the one used at checkout. ** PLEASE NOTE: I do not ship outside of the continental United States. 5. RETURN POLICY. I hope you are pleased with your purchase. If you are not, I do offer 14 days from the original purchase date of your item to process a return. Returns are only accepted if the item is still in the condition stated exactly in the description. Any tags must be intact and shoes must be in the box. Buyers are responsible for all return shipping fees. Email me through for return shipping address. I do my very best to examine all items to insure it is of good quality and list them accordingly. Please feel free to ask me any questions you may have prior to your purchase. Thank you for shopping with The Ice Phoenix.
